Vice President, Client Services
Lissette Hetterly joined DAVID in 1998 in the Support department and since then has held senior positions in Account Management and Client Support before becoming Vice President of the Client Services team. Responsible for overall client satisfaction, Lissette is passionate about building and maintaining strong client relationships. She manages the team that provides software support, training and account management as well as oversees product implementations and ensures that client needs and expectations are met. Lissette serves on the Product Planning Committee and represents the client voice in the product roadmap.
With over 16 years of expertise in RMIS and Insurance Software, Lissette’s experience in client services goes back to supporting Fortune 1000 companies at Xpedite Systems and Risk Management Solutions. Lissette has a BS in Computer Science from Pace University.